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Fedcap Canada—a company of The Fedcap Group works alongside other local organizations and community partners to provide tailored support for unemployed people, including those with disabilities, on their journey towards sustainable employment.
We are committed to strong market stewardship, capacity-building the existing Service Provider networks and will operate with a deep respect for the role of local communities in delivering outcomes.
For more information visit FedcapInc.org.
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Fedcap Canada is part of Fedcap Inc., a nonprofit company providing services throughout the US, UK and now Canada. Fedcap Inc. is a member of The Fedcap Group—an international nonprofit providing services to over 250,000 people annually since 1935.
Senior Director Service Quality
Director of Support Services
Director of Operations
Director of Finance
Director of Systems and Technology
President
Grant Collins is the President of Fedcap Canada as well as the President of several non-profit organizations within The Fedcap Group. Grant’s area of expertise is leading workforce development through employment services partnerships with governments around the world. Over the past three years, he has led Fedcap Canada’s efforts as a Service System Manager (SSM) through the transformation of employment services as set out by the Government of Ontario, within the Hamilton-Niagara peninsula and Halton region.
Under Collins’ leadership, Fedcap has expanded its reach and impact, helping over 90,000 people secure sustainable employment since 2013 in various locations across the US, UK, and in Ontario, where nearly 40 employment service providers have helped roughly 13,000 people into work since 2021.
Mr. Collins is deeply committed to advocating for policies and programs that support individuals with disabilities and other barriers to employment. He has participated in various advocacy efforts and initiatives aimed at increasing access to education, training, and job opportunities for marginalized individuals.
Mr. Collins is a dedicated and accomplished leader in human services, who has made significant contributions to improving the lives of individuals and communities in need.
Senior Director Service Quality
Shanthi Rajaratnam is a people leader, an entrepreneur, and a driver of change. With over a decade of experience in employment services, she brings a passion for connecting people to the careers that allow them to shine. She is a strategic thinker who connects every decision to purpose and believes in person-centered service delivery. Shanthi holds a M.A. in Leadership, a B.Comm in Human Resource Management, and a certificate as a Teacher/Trainer of Adults.
Her management experience includes overseeing employment services, career services, and literacy programs and her leadership in employment services transformation started as the Service System Manager in the Muskoka Kawarthas region before joining Fedcap in the Hamilton Niagara and Halton regions.
Director of Support Services
James Wellings is the Director of Support Services for Fedcap Canada. Prior to this, James in his role of Transition Manager, was part of the core team responsible for Fedcap Canada’s implementation of the Service System Manager for Employment Services operations in the Hamilton-Niagara area. James brings 20 years of operational and project management experience in the field of Social Development in the UK, Canada and internationally. He has participated in several business transformations of outsourcing business models and associated business processes.
James led the implementation of new services to 15 prisons in the UK including substantial stakeholder engagement activity with the Ministry of Justice Contract Management and Assurance teams, Prison Governors and Community Rehabilitation Company staff. As a result of his management of the largest commissioned contract from the National Offender Management Services, all Key Performance Indicators were exceeded over the life of the contract.
James has operational business process and CRM review experience in deploying best practices models to improve project control and coaching senior operators and project teams. In addition to being Degree Educated, James holds Management of Risk (MoR) certification and PRINCE2 (PRojects IN Controlled Environments) Project Management certification.
Dicrector of Operations
Jen Lawton is the Director of Operations for Fedcap Canada. Prior to this, in her role of Service Provider Director, Jen was part of the core implementation team for the Service System Manager for Employment Services operations in the Hamilton-Niagara area for Fedcap Canada. Jen brings over 20 years of operational and supply chain management experience in the field of Social Development and customer facing industries in the UK and internationally.
Jen has led on the development of supply chains across the UK, Ireland, North America and Internationally. In addition to being degree educated, she is qualified to both MCIPS status and Prince II practitioner status, and has comprehensive working knowledge of public, private, and voluntary sector procurement practices from both the client and service provider perspective.
Jen has substantial and demonstratable experience in the leadership and management of teams locally, regionally, and internationally to deliver exceptional results. A change management expert with an ability to bring about the fundamental transformations needed in response to changing and evolving commercial, legislative, and financial factors. Strong strategic vision; along with the ability to successfully deliver results, analyze problems and implement solutions.
Director of Finance
Dennis Sze is the Director of Finance for Fedcap Canada where he oversees the financial health of the company including financial transactions and provides strategic financial leadership.
Dennis began his career at Fedcap as the Director of Finance for the Wellness Comprehensive Assessment Rehabilitation and Employment (WeCARE) in New York City. Prior to coming to Fedcap Inc, he accrued considerable experience as a Certified Public Accountant (CPA), working in major accounting firms where he provided financial and advisory services to private investment funds using sophisticated techniques to achieve higher returns.
Dennis uses his for-profit experience to benefit Fedcap Inc and other non-profits in the areas of business strategy, analyzing and aligning project goals with varied solutions and leading all phases of programs from development to implementation to operation within budget guidelines. He is a Certified Public Accountant in the State of New York and holds a Bachelor of Science in Accounting & Finance from the University at Albany, Albany, NY.
Director of Systems and Technology
Martin Hanna is the Director of Systems and Technology for Fedcap Canada where he oversees the design, deployment, and delivery of the company’s system, manages IT personnel and the full lifecycle of information technology applications and services of in-house and 3rd party developed systems, and develops strategic and tactical goals for corporate information systems.
Martin’s 10+ years of systems and technology experience in human services provides Fedcap a valuable resource to further Fedcap’s mission of working to ensure employment opportunities for all. His understanding of the data needs of programs and funders allows him to tailor our case management system for each program so data specific to each contract is captured and tracked.
Martin also works with outside organizations, including competitors, to have chosen to subscribe to our unique case management system. He created a system that holds all the community and faith-based organizations and their services in a geographic area and tracks the customer referrals made to provide a picture of services being used and services gaps to be filled. Martin holds a Bachelor of Science in Computer Science from City University of New York.
